We Are Hiring! We are the European leader in digital marketing software. We are a complete Sales &
Marketing toolbox: email, SMS, Facebook ads, chat, CRM, and more in one single SaaS platform.
Our mission is to empower all companies with the tools they need to build stronger customer
relationships and grow their business through meaningful interactions.
We have a team of more than 500 employees representing over 60 nationalities spread across
seven offices located in In Europe and the US
We have a 360°UX team with dedicated and mature content and research teams to help us
transform our SaaS platform into a one-stop shop for all our customers, be they very small
companies with very little marketing knowledge or bigger groups. We believe good UX comes
from empathy and humbleness.
What we need you for:
Discovery: uncover unmet needs through research, prioritize them with PM and identify opportunities.
Define and develop: in close collaboration with Content and Research. We like it when our designers have a knack for meeting our customers.
Vision and strategy: Create user personas, user journey maps, usability tests, and when necessary user surveys and questionnaires.
Make sure the Delivery phase is going well, in close collaboration with the Lead tech.
Assess: define KPIs for success and follow up.
How you will do it:
Collaborating with the whole Product team in defining the product strategy
Presenting your work in an engaging, clear, thoughtful manner
Mentoring the junior team members in their evolution and helping them to develop their
Following the design cycle and applying the UX vision in agreement with the other teams
We’d like it if you are (you do not need to tick all the boxes, please apply even you don’t tick all
the boxes, we are not looking for a set of bullet points):
A designer with 4/5 years of experience working as a Product Designer.
Proficient with Figma, Sketch, or InVision.
A strong communicator: you effectively interact with others to build relationships,
influence, and facilitate the sharing of ideas and information. You use tact and diplomacy to navigate difficult situations.
An eager learner: you seek opportunities to learn from colleagues, from failures, and from experience.
Result-oriented: you believe progress is incremental and measurable
Come and Meet us!