We Are Hiring!
Excellence in news demands excellence in our customers’ experiences. Experience
team group brings together Product, Customer Experience, Technology, and Delivery with a
single purpose: to connect people to the news that matters most when they need it and where
they need it by creatively defining and building connected, innovative and sustainable
experiences/products that are data informed and with a customer lens.
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We are looking for an Accessibility Lead for our B2B Products to focus on building our
accessibility practice, ensuring that accessibility is integrated into the UX process from concept
to delivery. The role will help support B2B Products via a design system so a
fluency in development and design, a passion for code and UX, and a solid understanding of
usability concerns is key.
The ideal candidate will be committed to accessible and inclusive design, and have experience
in educating teams about accessibility, setting requirements and recommendations for projects
and be comfortable working within a cross-functional team. This role will also support our Dow
Jones Accessibility Working Group, coordinating accessibility work and efforts across the B2B
group and our Experience group.
As part of the Customer Experience team you will be responsible for integrating accessibility
holistically within our digital projects for our range of B2B products including Factiva, Risk &
Compliance and Newswires. In this role you will define best practices and guidelines, partner
with product development and research teams to understand the needs of our users with
disabilities and collaborate with designers and developers to create scalable and accessible
solutions.
This role will report to the Head of Design Operations.
Responsibilities
● Contribute to initiatives across to inform and educate on the importance of
and best practices for digital accessibility
● Incorporate accessibility standards and best practices into the work of the digital team
● Coordination with 3rd party vendors on accessibility as required, including evaluation
and remediation
● Create and maintain documentation concerning accessibility standards and
best practices
● Create and maintain digital compliance documentation including Voluntary Product
Accessibility Templates (VPATs)
● Write accessibility use cases and detailed requirements.
● Review UX concepts and deliverables to ensure accessibility compliance
● Conduct QA for accessibility and work with the larger team on solutions, identifying and
clearly documenting accessibility issues and remediation recommendations
● Provide direction for UX patterns included in the design system
● Ensure that the design system contains only core palettes, font selections/scales, and UI
elements that comply with accessibility standards
● Ensure that accessibility is a consideration for design system themes and components
across platforms: web, mobile, native
● Partner with product development and research teams to understand the needs of our
users with disabilities
● Assist in designing and conducting user research and testing on accessibility issues
● Oversee and assist consultants performing accessibility work when required
● Conduct education and training sessions for the Experience team
● Lead Experience’s Accessibility Working Group
● Serve as an educator for the larger organization
● Connect with the larger community
Requirements
● Bachelor's degree or equivalent experience
● At least 6 years experience in defining requirements and testing
● Expertise in WCAG and ARIA guidelines
● Experience training UX designers, developers and other partners in accessible design
and implementation
● Experience creating and maintaining guidelines for large teams
● Experience conducting audits and writing VPATS for internal products and vendors
● Experience in writing accessibility requirements for both native mobile applications and
web based products
● Accessibility testing experience with screen readers including TalkBack (Android),
VoiceOver (iOS), JAWS
● Experience auditing native applications and web based solutions for WCAG compliance
● Experience conducting or helping to design user research and testing focusing on
accessibility issues
● Great communication skills, especially in explaining accessibility concepts to a broad
range of partners, and in collaboration with UX designers on approaches and with
developers on implementation details
● Highly detail-oriented and developed organizational skills, including the ability to
prioritize tasks and meet deadlines
● Proven ability to work both as part of a team in a highly collaborative, fast-paced
environment
● Examples that demonstrate how you have contributed to creating accessible products,
from concept to production
Preferred Skills/Certifications
● IAAP Certified Professional in Accessibility Core Competencies (CPACC)
● 1+ years experience working with an existing design system